Return Policy
At Amoreta, we take pride in the quality of our products and strive to ensure your complete satisfaction. However, due to the personalized nature of many of our items, we generally do not accept returns.
Damaged Items:
In the rare event that your package arrives damaged, we want to make things right. Please follow these steps:
Document the Damage: As soon as you receive your package, please record a video while opening it. This will serve as evidence of any damage that occurred during transit.
Contact Us: Reach out to our customer service team immediately. You can call us at +91 97844 30660 or email us at amoretastore@gmail.com. Please provide your order number and the video evidence of the damage.
Refer to Our Exchange and Refund Policy: We'll guide you through the next steps and refer you to our Exchange and Refund Policy for further instructions on how to proceed.
Important Notes:
- We cannot accept returns or exchanges for items that are not damaged.
- Please retain the original packaging and all contents until your issue is resolved.
We appreciate your understanding and cooperation. Your satisfaction is our priority, and we'll do our best to resolve any issues promptly and fairly.